Your 24/7 support rep that knows your store by heart.
Intellect AI answers shoppers in seconds, tracks and edits real orders, and recommends the right products, all grounded in your catalog, policies and order data.
What one week with the AI agent looks like
Straight from the analytics dashboard of a live store running Intellect AI.
Live Intellect AI store, last 7 days.
Everything a great support rep does, around the clock
Trained on your store, not the internet.
Products and variants sync from Shopify automatically. Add your policies, FAQs, files and help pages, and the agent answers from them instead of guessing.
- Auto-sync for products, variants and policy pages
- FAQs, PDFs, docs and external web pages (files up to 25MB)
- Custom instructions for your rules and edge cases
Edits real orders, safely.
You choose what the agent may do: cancel, refund or change a shipping address. Every action runs a four-step check before anything changes in Shopify.
- Verifies the order before touching it
- Asks why, and offers a fix first
- Acts only after the customer confirms
- Returns always go to your team
Sounds like your best agent.
Give it a name, a face and one of ten response tones, from Friendly to Direct & USP Specific. Then set the welcome message and the conversation starters shoppers see first.
- Pick an avatar or generate one with AI
- Ten tones, including Empathetic and Reassuring
- One-tap starters like Track Order and Return
Knows when to bring in a person.
When a case needs a human touch, the agent hands the chat to your team with the whole conversation and the order context, right in the Intellect AI inbox.
- Live chat and email in one inbox
- Labels like Human support, Order refund and Product defect
- Respects your business hours, breaks and holidays
Small details that add up
Answers in 100+ languages
Detects the shopper's language and replies in it automatically. No setup needed.
Recommends while it helps
Suggests products and bundles from your catalog right inside the conversation.
Conversation starters
One-tap prompts like Track Order, Return or Discounted Products get shoppers moving.
Collects emails
Optional email capture in the chat, set to skippable or required.
Works your hours
Business hours, breaks and holidays decide when a live handoff is offered.
Shows what it's missing
Analytics surface the questions your content can't answer yet, so you can fill the gaps.
Rated 5.0 on the Shopify App Store
“Great AI chat solution for Shopify stores. The setup was simple, and the bot started answering customer questions instantly. It has helped reduce support workload significantly.”
“Very impressed with Intellect AI. The chatbot is smart, responsive, and genuinely helps customers throughout their shopping journey. We've seen better customer engagement, fewer support tickets, and excellent ROI.”
“Using Intellect AI has improved our customer support experience significantly. Fast AI responses, smart product recommendations, and smooth live chat support all in one platform.”
Questions merchants ask
How does the AI agent learn about my store?
It syncs your Shopify products, variants and policy pages automatically. You can add FAQs, files (.pdf, .docx, .txt or .json, up to 25MB each), external web pages and custom instructions, and it answers from all of them.
Can it really change orders?
Yes. You decide which actions it may take: cancel, refund or change the shipping address. Every action goes through four steps first: verify the order, ask why, offer a fix and get the customer's confirmation. Returns always go to your team.
What happens when it can't help?
With human handoff on, it passes the conversation to your team with the full context, inside the Intellect AI inbox. Your business hours decide when a live handoff is offered.
Which languages does it speak?
More than 100. It detects the shopper's language and replies in it automatically.
How long does setup take?
Minutes. Install Intellect AI from the Shopify App Store, let it sync your store, pick a name and tone, and switch on the chat widget. Every plan starts with a 3-day free trial.
Which plan do I need?
Every plan includes the AI agent, starting with Basic at $19/month for 50 AI conversations. Compare plans to see what each one adds.