New features and releases for your AI support and sales agent, newest first.
Updated regularly
Automatically win back shoppers who leave without buying. Intellect AI sends branded reminder emails on a schedule you set, each with a link that brings the shopper back to their checkout.
Recovered orders are attributed to the flow, so you can see the revenue it brings in.
A complete email automation suite. Build multi-step flows on a drag-and-drop canvas, design the emails in a visual editor with no code, and send one-off broadcasts to audiences you choose.
Use it for welcome series, post-purchase follow-ups, win-backs and announcements.
New settings let you turn human handoff and order actions — tracking, edits, cancellations and returns — on or off, and choose how the chat launcher and nudges appear.
You’ll also be notified whenever a conversation needs your team, so nothing slips through.
Intellect AI now serves shoppers in over 100 languages, so you can run a single storefront for a global audience.
The dashboard and chat widget labels can be set to suit your team.
A live inbox where your team handles conversations that need a human. Messages arrive in real time, with the shopper’s order and browsing context shown alongside.
Your team can step in instantly without losing the thread.
Agencies and multi-store owners can manage every store from one place. The dashboard rolls up conversations, resolutions and revenue across your whole portfolio.
Per-store views let you monitor performance and see which stores need attention at a glance.
A knowledge base where you control what the AI can draw on. Your products and policies sync automatically.
On top of that you can add FAQs, upload files, link pages and write custom instructions — all from one place.
A dashboard that shows how the AI is performing — conversations, resolutions and how shoppers move through the funnel, from first message to add-to-cart to purchase.
It makes the revenue the agent influences easy to measure.
Set up proactive chat messages that greet shoppers and point them to relevant products at key moments on your store.
Choose the style and placement to match your storefront.
Intellect AI goes live: a 24/7 AI support and sales agent for Shopify. From day one it answers customer questions, helps with orders, and recommends products to move shoppers toward checkout.
And whenever a human touch is needed, it hands the conversation to your team.
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